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	<title>The PC Informant &#187; Communication</title>
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	<link>http://tips.vlaurie.com</link>
	<description>News, commentary and tips for safer and easier computing</description>
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		<title>Cell phone vs. PC</title>
		<link>http://tips.vlaurie.com/2009/11/cell-phone-vs-pc/</link>
		<comments>http://tips.vlaurie.com/2009/11/cell-phone-vs-pc/#comments</comments>
		<pubDate>Mon, 09 Nov 2009 10:31:45 +0000</pubDate>
		<dc:creator>Vic Laurie</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Consumer electronics]]></category>
		<category><![CDATA[Future technology]]></category>
		<category><![CDATA[Other operating systems]]></category>
		<category><![CDATA[cell phones]]></category>
		<category><![CDATA[smartphone]]></category>

		<guid isPermaLink="false">http://tips.vlaurie.com/?p=5239</guid>
		<description><![CDATA[It&#8217;s been quite a while since the cell phone was just a voice communicator. Camera, games, music, personal data manager, email, texting, Web browsing- all of these and more are features that are available on various models of the so-called &#8220;smartphones&#8221;. In fact, the most advanced of these &#252;ber cell phones are really small mobile [...]]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s been quite a while since the cell phone was just a voice communicator. Camera, games, music, personal data manager, email, texting, Web browsing- all of these and more are features that are available on various models of the so-called &#8220;smartphones&#8221;. In fact, the most advanced of these <em>&uuml;ber</em> cell phones are really small mobile computers.</p>
<p>In many parts of the world, the <a href="http://tips.vlaurie.com/2008/04/is-the-cell-phone-the-computing-platform-of-the-future/">cell phone is the main device </a>used to get on the Internet. As <a href="http://tips.vlaurie.com/2009/09/more-smartphones-than-pcs/">recently noted</a>, the number of smartphones keeps growing and will soon exceed the number of PCs. For some time now, there has been speculation that the smartphone or some similar mobile platform <a href="http://tips.vlaurie.com/2008/10/smartphone-as-a-computer-replacement/">would become the main device</a> for personal computing and communication.</p>
<p>The speculation becomes closer to reality as the mobile platforms continually grow in power and utility. Already, the iPhone and its cousins are the main device for many. At Technologizer, Harry McCracken has a post called <a href="http://technologizer.com/2009/11/03/pc-vs-phone-which-matters-most/">PC vs. Phone: Which Matters Most? </a> He writes about a recent survey of smartphone users:</p>
<blockquote><p>A quarter of the survey respondents said that they use their smartphones more than they do their PCs for business use. I’m not sure if that sounds low or high, but as smartphones get smarter over the next few years, you gotta think that many of us will come to see them as our principal computing devices, and consider traditional PCs to be the secondary, special-purpose gadget.
</p></blockquote>
<p>And at ZDNet, Dion Hinchcliffe asks, <a href="http://blogs.zdnet.com/Hinchcliffe/?p=1007">Are the iPhone and social networks making the classic Web and intranet obsolete?</a> He thinks that not only the PC but also the present Web may be replaced. He writes: </p>
<blockquote><p>There’s been an important and relatively sudden change taking place over the last couple of years in the way that we interact with the Web. While direct access or search activity has been (and still is) the most common way that we access the content and applications of the Web, new ways have been rapidly growing and competing with how we work online, both at home and at work.</p>
<p>Thus these new models, exemplified by social networking sites like Facebook or mobile apps on platforms like the iPhone, Palm’s new webOS, and Android, will ultimately herald a change in the way that we work with our IT systems in the enterprise.</p>
</blockquote>
<p> Technology always goes down surprising paths and what we will be doing 5 or 10 years from now, I won&#8217;t venture to guess. But it is hard to believe that the complex and ponderous Windows PC will continue to be so dominant. Some people see Google&#8217;s Android system as the coming thing. For an enthusiastic look at Android, see the Gizmodo post,<a href="http://gizmodo.com/5397215/giz-explains-android-and-how-it-will-take-over-the-world"> Giz Explains: Android, and How It Will Take Over the World</a>. A little hyperbole there, of course, but who knows?</p>
<p>&copy;2009 <a href="http://tips.vlaurie.com">The PC Informant</a>. All Rights Reserved.</p>.]]></content:encoded>
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		<title>Text messages growing out of hand</title>
		<link>http://tips.vlaurie.com/2009/10/text-messages-growing-out-of-hand/</link>
		<comments>http://tips.vlaurie.com/2009/10/text-messages-growing-out-of-hand/#comments</comments>
		<pubDate>Fri, 09 Oct 2009 11:04:06 +0000</pubDate>
		<dc:creator>Vic Laurie</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Consumer electronics]]></category>

		<guid isPermaLink="false">http://tips.vlaurie.com/?p=4669</guid>
		<description><![CDATA[More and more people are sending text messages over their phones and wireless bandwidth is approaching a limit. Some 740 billion text messages were sent in the first half of 2009 in the U.S. alone according to a report from CTIA. Digital Daily notes these comments from the FCC chairman:
Consider these remarks from Federal Communications [...]]]></description>
			<content:encoded><![CDATA[<p>More and more people are sending text messages over their phones and wireless bandwidth is approaching a limit. Some 740 billion text messages were sent in the first half of 2009 in the U.S. alone according to a <a href="http://www.ctia.org/advocacy/research/index.cfm/AID/10316">report from CTIA</a>. Digital Daily notes these <a href="http://digitaldaily.allthingsd.com/20091008/omfg-4-1-billion-text-messages-sent-every-day-in-us/">comments from the FCC chairman</a>:</p>
<blockquote><p>Consider these remarks from Federal Communications Commission Chairman Julius Genachowski, spoken Wednesday at the CTIA wireless industry convention in San Diego: “We are fast entering a world where mass-market mobile devices consume thousands of megabytes each month. So we must ask: what happens when every mobile user has an iPhone, a Palm Pre, a BlackBerry Tour, or whatever the next device is? What happens when we quadruple the number of subscribers with mobile broadband on their laptops or netbooks? The short answer: We will need a lot more spectrum. The biggest threat to the future of mobile in America is the looming spectrum crisis.”</p>
</blockquote>
<p>&copy;2009 <a href="http://tips.vlaurie.com">The PC Informant</a>. All Rights Reserved.</p>.]]></content:encoded>
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		</item>
		<item>
		<title>How to get a real person</title>
		<link>http://tips.vlaurie.com/2009/04/how-to-get-a-real-person/</link>
		<comments>http://tips.vlaurie.com/2009/04/how-to-get-a-real-person/#comments</comments>
		<pubDate>Fri, 03 Apr 2009 11:00:16 +0000</pubDate>
		<dc:creator>Vic Laurie</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Consumer electronics]]></category>
		<category><![CDATA[customer service]]></category>

		<guid isPermaLink="false">http://tips.vlaurie.com/?p=3726</guid>
		<description><![CDATA[I have posted before about the difficulty of getting hold of an actual human being when trying to call for assistance or information at most corporations. One approach to finding a human is to try the phone numbers given in the links of that previous post. Or you might try some of the techniques given [...]]]></description>
			<content:encoded><![CDATA[<p>I have <a href="http://tips.vlaurie.com/2008/08/16/get-a-live-person-to-answer-your-questions/">posted before</a> about the difficulty of getting hold of an actual human being when trying to call for assistance or information at most corporations. One approach to finding a human is to try the phone numbers given in the links of that <a href="http://tips.vlaurie.com/2008/08/16/get-a-live-person-to-answer-your-questions/">previous post</a>. Or you might try some of the techniques given <a href="http://www.voip-news.com/feature/50-plus-pbx-hacks-030308/">at VoIP-News</a>:</p>
<blockquote><p>We&#8217;ve all been there. It&#8217;s infuriating to sit on hold for 20 minutes, only to be connected to a service agent who has only a cursory grasp of the English language and even less knowledge about how to help you. The following tricks will help you skip to the head of the line and find a better person to talk to.</p></blockquote>
<p>There then follows a list of about 50 suggestions, not only for making human contact but also for getting to the head of the line. Some are standard but there are some unorthodox tips as well. For example:</p>
<blockquote><p>Mumble. If the voice robot can&#8217;t understand you, it will be forced to connect you with a live person.<br />
Speak nonsense. Again, if you can&#8217;t be understood, you&#8217;ll have to talk to a human.<br />
Do nothing. By doing nothing, you can trick the PBX into thinking you have a rotary phone and force it to get you an agent.
</p></blockquote>
<p>All in all, an intriguing list.</p>
<p>&copy;2009 <a href="http://tips.vlaurie.com">The PC Informant</a>. All Rights Reserved.</p>.]]></content:encoded>
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		</item>
		<item>
		<title>New version of Skype</title>
		<link>http://tips.vlaurie.com/2009/02/new-version-of-skype/</link>
		<comments>http://tips.vlaurie.com/2009/02/new-version-of-skype/#comments</comments>
		<pubDate>Wed, 04 Feb 2009 23:08:18 +0000</pubDate>
		<dc:creator>Vic Laurie</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Skype]]></category>

		<guid isPermaLink="false">http://tips.vlaurie.com/?p=3508</guid>
		<description><![CDATA[I don&#8217;t use the communications software Skype but I know many people who do. Version 4.0 is now available. ZDNet reviews the software:
Skype 4.0 became available for free on Tuesday to Windows users. The free desktop VoIP communicator is a worthy final version that brings some key enhancements with video and audio bandwidth, though it [...]]]></description>
			<content:encoded><![CDATA[<p>I don&#8217;t use the communications software Skype but I know many people who do. Version 4.0 is now available. <a href="http://news.zdnet.com/2100-9595_22-265763.html">ZDNet reviews</a> the software:</p>
<blockquote><p>Skype 4.0 became available for free on Tuesday to Windows users. The free desktop VoIP communicator is a worthy final version that brings some key enhancements with video and audio bandwidth, though it leaves behind some of the extra adornments of version 3.8, the last stable build. </p></blockquote>
<p><a href="http://www.skype.com/download/skype/windows/">Download here</a>.</p>
<p>&copy;2009 <a href="http://tips.vlaurie.com">The PC Informant</a>. All Rights Reserved.</p>.]]></content:encoded>
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		<title>Free phone calls from your Web browser</title>
		<link>http://tips.vlaurie.com/2009/01/free-phone-calls-from-your-web-browser/</link>
		<comments>http://tips.vlaurie.com/2009/01/free-phone-calls-from-your-web-browser/#comments</comments>
		<pubDate>Thu, 29 Jan 2009 13:00:50 +0000</pubDate>
		<dc:creator>Vic Laurie</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Internet topics]]></category>
		<category><![CDATA[Skype]]></category>

		<guid isPermaLink="false">http://tips.vlaurie.com/?p=3470</guid>
		<description><![CDATA[I know a lot of people who use Skype and other Web telephone services. Here&#8217;s another way that is described at PC World:
Enter GizmoCall, which offers Skype-like calling capabilities but requires no special software. Instead, it works right inside your browser-any browser, on any system (Windows, Mac, or Linux).
All you need is a microphone (the [...]]]></description>
			<content:encoded><![CDATA[<p>I know a lot of people who use Skype and other Web telephone services. Here&#8217;s another way that is described at <a href="http://www.pcworld.com/article/155807/Make_Free_and_Cheap_Phone_Calls_From_Your_Web_Browser.html"><em>PC World</em></a>:</p>
<blockquote><p>Enter GizmoCall, which offers Skype-like calling capabilities but requires no special software. Instead, it works right inside your browser-any browser, on any system (Windows, Mac, or Linux).</p>
<p>All you need is a microphone (the one in your webcam will do) and/or headset. You can make free calls to other Gizmo users, toll-free numbers, various college campuses, and other VoIP networks (like Earthlink and LiveVoip). Here&#8217;s the <a href="https://www.gizmocall.com/gc/numbers.html">full list of GizmoCall freebies</a>.</p>
<p>As with Skype, if you want to call landlines and cell phones, you&#8217;ll need to purchase blocks of call-out credit (which start at $10 for 500 minutes). You can also send SMS messages for about 7 cents apiece, great if you&#8217;re traveling abroad and don&#8217;t want to pay exorbitant roaming rates.</p>
<p>GizmoCall doesn&#8217;t do video calls or even instant messaging, but it&#8217;s definitely a cool and convenient way to make phone calls. And because it runs in a browser, you can actually embed it in, say, your blog. Neat stuff.</p></blockquote>
<p><a href="https://www.gizmocall.com/gc/app?class=GizmoCall&#038;proc=gcStart">The GizmoCall link is here</a>.</p>
<p>&copy;2009 <a href="http://tips.vlaurie.com">The PC Informant</a>. All Rights Reserved.</p>.]]></content:encoded>
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		<item>
		<title>Grandma’s on the Computer Screen</title>
		<link>http://tips.vlaurie.com/2008/12/grandma%e2%80%99s-on-the-computer-screen/</link>
		<comments>http://tips.vlaurie.com/2008/12/grandma%e2%80%99s-on-the-computer-screen/#comments</comments>
		<pubDate>Thu, 04 Dec 2008 16:45:12 +0000</pubDate>
		<dc:creator>Vic Laurie</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[Web communication]]></category>

		<guid isPermaLink="false">http://tips.vlaurie.com/?p=3146</guid>
		<description><![CDATA[That&#8217;s the title of a New York Times article on how grandparents are using the Web to stay in contact with their grandchildren by using Web cams and services like Skype:
Her grandfather wanted to play tea party, but Alexandra Geosits, 2½, insisted she had only apple juice. She held out a plastic cup, giggling as [...]]]></description>
			<content:encoded><![CDATA[<p>That&#8217;s the title of a <a href="http://www.nytimes.com/2008/11/27/us/27minicam.html?_r=1&#038;hp"><em>New York Times </em>article</a> on how grandparents are using the Web to stay in contact with their grandchildren by using Web cams and services like Skype:</p>
<blockquote><p>Her grandfather wanted to play tea party, but Alexandra Geosits, 2½, insisted she had only apple juice. She held out a plastic cup, giggling as she waited to see if he would accept the substitute.</p>
<p>That they were a thousand miles apart, their weekly visit unfolding over computer screens in their respective homes, did not faze either one. Like many other grandchildren and grandparents who live far apart, Alex and Joe Geosits (pronounced GAY-sits), 69, have become fluent in the ways of the Web cam. </p></blockquote>
<p>The article goes on:</p>
<blockquote><p>Video calling, long anticipated by science fiction, is filtering into everyday use. And two demographic groups not particularly known for being high-tech are among the earliest adopters. </p>
<p>In a way that even e-mailed photos never could, the Web cam promises to transcend both distance and the inability of toddlers to hold up their end of a phone conversation. </p>
</blockquote>
<p>&copy;2009 <a href="http://tips.vlaurie.com">The PC Informant</a>. All Rights Reserved.</p>.]]></content:encoded>
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