Oh, it’s grand to be a monopoly

If I told you that a company’s major product, which took years to develop and was called a make-or-break product for the company, had received an unenthusiatic reception, you would begin to wonder about the profitability of that company. If I further told you that the company constantly irritated its customers by never ceasing to check up on them to make sure they weren’t cheats, you would wonder even more. And if I also told you that the company’s products were so faulty that they had to be constantly patched up, you would then be sure that this company’s bottom-line must be in sad shape. Ah, but we are talking about Microsoft. Profits are way up.

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