Dell sees the light on rebates
If you have ever bought a PC from Dell, then you know about the games that have been played with pricing and with rebate offers. First, you have to go through an irritating process to get the best price. Someone in a blog (I forget the link) once remarked that buying from Dell is like negotiating with a used-car dealer. That’s a little strong but it is true that prices for the same PC will vary from one page on the Dell site to another. Then you had to make sure that you included the rebate offer in your final order. The rebate was not applied until you received the machine, filled out some more paperwork and submitted the proper documents. If all went well, you eventually got a rebate check but it was easy to slip up somewhere and lose eligibility for the rebate. I once lost a hundred dollar rebate because I didn’t check the right box on some form.
Apparently, Dell finally heard all the complaints about rebate travails and is eliminating most rebates for the holiday season. It’s about time. Let’s hope it starts an industry trend.
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